Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Returns
You may request a return within 30 days of receiving your item.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be returned in its original packaging
- Proof of purchase or order number is required
Non-Returnable Items
The following items cannot be returned:
- Used or damaged items caused by misuse
- Personalized or custom-made products
- Final sale or clearance items
- Hygiene-related products once opened
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will gladly offer a replacement or full refund at no additional cost.
Refunds
Once your return is received and inspected, we will notify you of the approval status of your refund.
Approved refunds are issued back to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Order Cancellations
Orders may be canceled within 12 hours of purchase. After processing has begun, cancellations may no longer be possible.
Contact Us
For any return or refund questions, please contact our support team through our Contact page.