Shipping policy
Shipping Policy
Last Updated: June 20, 2026
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Processing times may be longer during:
- Holidays
- Promotional periods
- High order volume periods
Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated shipping times vary depending on your location and product availability.
Estimated Delivery Times
- United States: 7–15 business days
- Canada: 7–18 business days
- United Kingdom: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Europe: 7–20 business days
- Rest of World: 10–25 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
We may offer:
- Free shipping promotions
- Discounted shipping rates
- Express shipping options on selected products
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Tracking updates may take several days to appear after shipment.
Delayed or Lost Packages
We are not responsible for shipping delays caused by:
- Customs processing
- Carrier disruptions
- Weather conditions
- Incorrect shipping addresses
- High seasonal demand
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is provided and the order has already been shipped, we may not be able to issue a refund or replacement.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Split Shipments
In some cases, items from the same order may arrive separately due to different warehouse locations or supplier availability.
Order Cancellations
Orders may be canceled within 12 hours of purchase. After this period, processing may already have begun and cancellation may no longer be possible.
Contact Us
If you have any questions regarding shipping or your order status, please contact us through our Contact page.